Privacy Policy

Last updated: 21 October 2026

What we collect

  • Account data: your name, email address, role (client or provider) and password (stored only as a secure hash by our authentication provider).
  • Profile data: company details, country, skills, hourly rate, bio, portfolio links and profile photo that you choose to add.
  • Marketplace activity: jobs, proposals, messages, milestones, time logs, ratings, disputes and qualification test attempts.
  • Payment data: escrow amounts and payout status. Card details are processed by our payment processor and never touch our servers.
  • Usage data: basic technical logs (browser, device, pages visited) used to keep the service secure and reliable.

How we use it

  • To operate the marketplace: matching clients and providers, running escrow, messaging, reviews and disputes.
  • To verify skills and quality, including qualification tests and gold-set accuracy checks.
  • To communicate with you about your account, jobs and platform updates.
  • To meet legal obligations and prevent fraud or abuse. We do not sell your personal data.

Processors and where data goes

  • We host our database, authentication and file storage with Lovable Cloud (built on Supabase) and process payments through Stripe. These providers process data on our behalf under data processing agreements.
  • Data may be processed in the United States and the European Union. Where data leaves the EEA/UK, we rely on appropriate safeguards such as standard contractual clauses.

Retention

  • We keep your account and marketplace data while your account is active. Job, message and payment records are retained for up to 7 years after a job closes where required for accounting and legal purposes.
  • You can request deletion of your account at any time; we will delete or anonymise personal data within 30 days, except where we must keep records by law.

Your rights (GDPR)

  • If you are in the EEA/UK you have the right to access, correct, export, restrict or delete your personal data, and to object to certain processing.
  • You also have the right to lodge a complaint with your local data protection authority.
  • To exercise any of these rights, contact us at the address below. We respond within 30 days.

Cookies

  • We use only strictly necessary cookies and local storage to keep you signed in and remember your preferences. We do not use advertising trackers.

Contact

  • Data controller: BeHired. For any privacy question or request, email privacy@behired.app (placeholder — replace with your real contact address before launch).

See also our Terms of Service and Contractor Terms.